FAQs

Nope! You don’t have to schedule a tour to visit The Harbor – walk-ins are always welcome. If you do decide to schedule a tour, you can do so HERE. We would love to show you around!

The Harbor’s rent includes: Internet, water, sewer, washer & dryer, and access to all amenities, and a wonderful staff that is there to help you anytime you need them.

Rent is due on the 1st of each month, with a grace period of 2 days. So let’s say you decide to pay on the 4th of the month–a late fee of $50 will be charged to your account. After that, it’s an additional $10 fee for each day that the balance remains on your account until the outstanding balance (including fees) is paid in full.

Rent can be paid ONLINE via electronic check, credit card, or debit card. Your tenant portal will allow you to make rent payments with an e-check (ACH) for free, or with a credit/debit card for an additional convenience fee. It’s a great idea for everyone (including yourself) to go ahead and set up auto-payments to avoid any late fees.

You have two options when it comes to security deposits at The Harbor. You can either pay a security deposit of 1.5x your rent OR register with Obligo as a security deposit alternative.

Obligo charges a service fee of 12.5% of your security deposit annually. When you move out, you are responsible for returning the unit to the same condition you received it. If any painting, cleaning, or repair outside of normal wear and tear is still necessary after you move out, Obligo will pay these charges on your behalf to The Harbor and then collect the balance from you.

It operates EXACTLY how a security deposit would… you just don’t have to put all the cash down up front.

We love animals! Here’s a video of a bulldog puppy rolling down a hill to prove it. You’re welcome.

Since animals can sometimes be, well, animals, we require you to create a PetScreening account and pay monthly pet rent.

Want to leave us so soon? Traditionally, we exclusively offer 12-month leases that run from August 1st through July 22nd of the following year. However, there are some rare circumstances where 6-month leases come available. Feel free to contact our leasing office to see what might currently be available.

The Harbor comes fully equipped with energy efficient appliances, a stainless-steel fridge, oven/stove, microwave, dishwasher, washing machine and dryer. Your living area will have a luxury couch and chair, coffee table, barstools and media console. Your bedroom will have a full-size bed frame along with a premium memory foam mattress, study desk with chair and a dresser.

All mail will be available for pick up in the leasing office. For packages specifically, we utilize a service called Parcel Pending. This service will notify you via automatic text message when you receive a package.

You don’t! We’ve already taken care of it. We manage utilities in-house, so you will not be responsible for paying any fees associated with setting up utilities. Instead, we will receive all your utility bills and charge your resident portal with an equal share of your home’s monthly utility usage.

Yes, but it’s included in your Resident Benefits Package. The benefits package includes:

• Renters Insurance – You’ll be added to our master insurance policy. We’ve secured the industry-leading value policy from an A-rated carrier.
• Credit Building – You can now build your credit by renting too! Boost your credit score each time you pay rent on time. We’ll retroactively report your on-time payments to the credit bureaus for up to 24 months.
• Resident Rewards Program – Earn rewards points whenever you pay your rent on time! These points can be used to buy gift cards on the Piñata online marketplace. If you opt in, you will receive a welcome email from Piñata with a link to download their app to your smart device.
• Identity Protection – $1M for all adult leaseholders, complete with a US-based Identity Restoration Specialist.

Yes! We use roommate matching to match groups and individuals so everyone can live in their desired floor plan.

If needed, we will send you a roommate matching form so we can learn what you’re looking for in a roommate. We’ll use these preferences to match you with the best person we can find.

It is our goal that everyone feels comfortable in their home. If you think you will feel uncomfortable living with someone new, we advise you to not utilize this service, as there is no guarantee that your new roommate(s) will meet all of your preferences.

The Harbor’s lease is binding and cannot be broken. If you cannot live at The Harbor after signing your lease, you will need to re-let. Please call the leasing office for information on re-letting.